We provide strategic communications consulting, public relations counsel, stakeholder and public engagement, communications audits, strategy and implementation support, message development, executive advisory, and crisis communications.

We serve public sector agencies, NGOs, Indigenous and community organizations, unions, education and health institutions, and purpose-driven businesses in Canada and worldwide.

Yes. Based in Victoria, BC, A. M. Hayes & Associates serves clients worldwide and offers remote or hybrid engagement options.

Our work is grounded in intercultural competence, prioritizing clarity, inclusion, transparency, and evidence-informed decision-making.

We begin with a discovery consultation to clarify goals, identify interested and affected parties, define scope, establish timelines, outline risks, and establish decision pathways. A written proposal with scope, milestones, and fees follows. Use our contact form to request your consultation.

Fees are scoped to each engagement (fixed-fee or hourly, as appropriate). Proposals include a clear budget, deliverables, and payment schedule. Nonprofit and public sector needs are accommodated where possible.

Strategy sprints may take 2–4 weeks; comprehensive engagement or change initiatives may take 8–16 weeks or longer, depending on scope, stakeholder needs, and decision cycles.

Yes. Crisis readiness, media strategy, response protocols, stakeholder messaging, and post-incident reviews are available. Rapid response may be accommodated depending on capacity.

Yes. Collaboration with internal communications, leadership, legal, and partner agencies is standard practice. Clear roles, approvals, and workflows are established at kickoff.

Yes. Custom training in strategic communications, message design, stakeholder engagement, and intercultural communication can be tailored for teams.

Our practice aligns with the Canadian Public Relations Society (CPRS) Code of Professional Standards, emphasizing public interest, accuracy, accountability, and responsible communication.

Yes. Licensed in Greater Victoria through an Intermunicipal Business Licence and professionally insured with worldwide coverage suitable for global consulting.

Personal information is collected with consent, used only for stated purposes, and safeguarded per Canadian privacy law. See our Terms of Use and Privacy Policy for details.

Yes. I use reputable AI tools to support research, idea generation, drafting and editing, always under human oversight. AI never replaces my professional judgment, and all final recommendations, materials, and strategies are developed, reviewed, and approved by me. I do not upload your confidential or identifying information into public AI tools and will work within your organization’s approved AI environment whenever required.

Use our contact form to request a consultation. Include your organization, goals, timelines, and any specific needs. We respond to all inquiries within two business days.